GradReady Website Privacy Policy

Our Privacy Commitment

Your privacy is important to us. Great Lakes Higher Education Corporation & Affiliates ("Great Lakes" or "we" or "us") has a strong commitment to providing excellent service, including respecting concerns about privacy. Below are the guidelines we use for protecting the information you give us or we obtain when you use ("Website"). By using this Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

Important Information

Definitions. For purposes of this Privacy Policy, the following terms are defined below.

  • "Personal Information" means any personally identifiable information that you voluntarily submit to us, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information shall also include: (i) information about any transactions, both free and paid, that you enter into on the Website; (ii) information about you that is available on the internet, such as from Facebook, LinkedIn, and Twitter; and, (iii) publicly-available information that we acquire from other service providers.
  • "Navigational Information" means information about your computer and your visits to this Website such as your IP address, geographical location, browser type, operating system, referral source, time and length of visit, and pages viewed.

Information We Collect When You Visit this Website

Personal Information. We do not automatically collect Personal Information from your computer when you browse this Website. When you look to access specific resources, we may request that you provide Personal Information. This means that unless you voluntarily and knowingly provide us with Personal Information, we will not know your name, your email address or any other personally identifiable information about you.

Navigational Information. We automatically collect and store Navigational Information from all users, including those with "Do Not Track" signals enabled in their web browsers.

We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Great Lakes does not share the information contained in cookies with other parties and does not allow other parties to set cookies on user computers. This means other parties cannot collect your personally identifiable information when you use our website.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for our blog, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Website.

Information About Children. Consistent with the Children's Online Privacy Protection Act of 1998, we do not knowingly or intentionally collect information from anyone under the age of under 13. If you believe that we have collected information about a child under 13, please contact us by clicking the "Contact Us" link so we may delete the information.

The Information We Collect When You Request a Service

When you request a service that is offered on this Website, we collect information from you to provide you that service. You will be required to provide some information, while other information may be provided at your option. All Personal Information we collect from you is covered by the Great Lakes Privacy Policy for Customer Information whether or not you were required to provide it. Other parties are not permitted to collect Personal Information about your online activities when you use the Website.

How We Use Information We Collect

We Never Sell Personal Information. We will never sell your Personal Information to any third party. Great Lakes will not share information with third parties except to third parties with whom Great Lakes contracts with for the provision of services ("Third Party Service Providers"). Third Party Service Providers do not collect, use, share, or store the information except as necessary to provide contracted services to Great Lakes.

Use of Personal Information. In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  • Improve your browsing experience by personalizing the Website;
  • Improve our product offering;
  • Send information to you which we think may be of interest to you; and,
  • Send you marketing communications relating to our business.

We may use Third Party Service Providers to assist us with collecting and using Personal Information as described in this Privacy Policy. Third Party Service Providers are not permitted to use or store Personal Information for their own purposes and are held to the same security standards that we use to protect your Personal Information.

Use of Navigational Information. We use Navigational Information to operate and improve our Website. We may also use Navigational Information to provide you with personalized information about Great Lakes and our products when you visit our Website. Finally, Navigational Information may be used in combination with Personal Information to send you personalized information about Great Lakes and our products.

We may use Third Party Service Providers to assist us with collecting and using Navigational Information as described in this Privacy Policy. Third Party Service Providers are not permitted to use or store Navigational Information for their own purposes.

Security of your Personal Information. We take strict security precautions to protect your Personal Information. We permit only authorized employees who are trained in the proper handling of Personal Information to have access to your Personal Information. View more information about how we keep your information safe.

Compelled Disclosure. We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.


This Website provides links to resources that we think you might find useful. Your interactions with these third party links are governed by privacy policy and other policies of the third party providing the links. You must review the various privacy policies at linked websites. We have no control over the information that you might submit to them.

Opting Out and Unsubscribing

Reviewing, Correcting and Removing Your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us;
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us;
  • To request that your user information not be used to contact you;
  • To request that your user information be removed from any solicitation list that we use; and,
  • To request that your user information be deleted from our records.

To exercise any of these rights, please contact us by clicking the “Contact Us” link. We will promptly change, correct, or delete your information and notify you of the action we have taken.

Privacy Statement Changes

We may update this Privacy Policy from time to time by posting a new version online. Any updates to the Privacy Policy are effective when the updated Privacy Policy is posted on the Website. You should check this page occasionally to review any changes to the Privacy Policy. Your continued use of the Website and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

Some of the documents on this page are in Portable Document Format (PDF). In order to view PDF files, you must first download the free Acrobat Reader software. Detailed instructions for downloading and installing the Acrobat Reader are located on the Adobe website.